Short-form video content is anything short enough to hold a viewer’s attention span, but long enough to get your point across in an engaging way. Typically, this lands in the 15 seconds to two minute time frame.

Include these details for the best results: logo, slogans, taglines, preferred colors, inspiration images (upload files), inspiration videos (provide links) and text copy. The more descriptive you can be, the fewer revisions will be required. In our unlimited package, we graciously offer free stock photos.

Inside your Novae customer dashboard, you'll gain access to our online video request submission form. You'll be assigned a dedicated Project Manager who will guide your project through processing, revisions and to completion.

On average, returns on video requests are 3-5 business days from the time of request.

If a request is especially time-sensitive, you can indicate this when submitting your request details, along with a $50 rush fee. We'll bump your order up in the queue and advise you of the delivery time.

Unlimited video design service includes unlimited requests and unlimited revisions. This means that you can make as any requests as you'd like, and we'll work through them as quickly as possible. Once you submit your requests, your dedicated Project Manager will review them, to ensure we have all the details required. Then they'll assign them to your dedicated video team.

We work on 2 active projects at time. By default, your requests will be completed in the order you submit them. But if you ever need to change the order, or prioritize a certain task, or tasks, you can do so by letting our Project Manager know.

And as we work together, and get to know your brand(s) and vision better, the review and revision process will get faster and faster. So you'll be able to get an increasing number of design projects completed, and only ever pay our flat monthly fee.